Knowledge Management Certificate Courses

The online graduate certificate in knowledge management offers students a chance to take courses from IAKM's KM curriculum and earn a graduate certificate in 18 credit hours.  The certificate program outline shows the requirements to complete the certificate.

Students can take online courses individually as a continuing education exercise, as part of the Online Certificate in Knowledge Management, or as part of the Master of Science in Information Architecture and Knowledge Management.

To view the description for each course listed, mouse-over the course number or title.

Core
6 credit hours (3 credit hours each)

• IAKM 60301 Foundational Principles of Knowledge Management (to be offered Fall, 2009)
  • This course covers an introduction to: historical roots for knowledge and knowledge management; theories/definitions of knowledge; theories, applications, tools, and practices of KM; Knowledge Management Life-Cycle Framework and Models; significant issues in KM – best practices, culture, economics, strategy, intellectual capital, sustainable innovation.
• IAKM 60302 Documents and Records Management (to be offered Spring, 2009)
  • This course provides a conceptual foundation and practicum for Organizational Memory Management (OMM) that focuses on: principles (conceptual framework, historical context), projects (identifying, selecting and evaluating OMM systems, applications, repositories), and practices (current research initiatives and organizational challenges, concerns, issues, obstacles associated with deployment).

Electives
9 credit hours (choose any three courses)

• IAKM 60303 Effective Knowledge Management (to be offered Summer, 2009)
  • Implementation strategies for human resources, organizational processes, and technology are explored. The organizational knowledge management activities of knowledge acquisition, generation, formalization, deployment, utilization, measurement, and evaluation are presented.
• IAKM 60304 Research Methods for Knowledge Management (to be offered Spring, 2009)
  • This course provides a broad overview of the use of qualitative methods in knowledge management, including an examination of the process of conducting qualitative research from conceptualization, design, data collection, articulation, and preliminary implementation. Critical thinking, analysis, and writing skills are emphasized.
• IAKM 60310 Intellectual Capital Management
  • This course encompasses the new knowledge-intensive economic units: human capital and social capital intellectual assets, intellectual property, brands, and trademarks. A “lifecycle” approach for intellectual assets is described—creation, codification, valuation, protection, and leveraging of intellectual assets for competitive advantage.
• IAKM 60311 Business Process Management (to be offered Summer, 2009)
  • Introduction to Business Process Management and Workflow Management. BPM will describe how organizational business processes, (internal, external, manual and automated), can be transformed and managed to increase efficiency, effectiveness and positively affect performance. Topics include the discovery, analysis, modeling and automation of workflow processes.
• IAKM 60312 Business Intelligence-Competitive Intelligence (to be offered Fall, 2009)
  • An introduction to strategic intelligence consisting of competitive and business Intelligence. Strategic intelligence is an art, science, and craft. Businesses and governments require effective intelligence programs, processes, and tools to track businesses, competitors, markets and trends by acquiring, creating, managing, packaging, and disseminating intelligence knowledge.
• IAKM 61095 Special Topics: Other topics to be developed
  • Offered irregularly as resources and/or opportunities permit. Topics include current or emerging issues knowledge management.

Other KM courses under development.

Capstone
3 credit hours

• IAKM 61080 Capstone Experience (to be offered Summer, 2009)
  • Description coming soon.